Exciting Announcement!

Our editor has a new, modern look and a smoother workflow. Expect a cleaner interface, streamlined toolbars, quicker load times, consistent styles, and small UX touches that make building emails and pages faster with fewer clicks.

It also works better on smaller screens, with refined spacing and controls so editing on a laptop or tablet is more straightforward.

We’ve released new drill-down reports on leads, MQLs, SQLs, tours, deposits, and move-ins to give you a full picture from first touch to result. 

You can now see contact histories, website visits, form fills, phone calls, and file downloads, plus the activities of family members involved in the decision. 

There is also a lead engagement performance view that highlights completed tasks so teams can spot what is moving things forward and where to focus next.

Support Update: You may have noticed…
You may have noticed we switched our support to Jira Service Management on September 12. Nothing changes in how you reach us, and all existing requests came with us, but you should see a clearer, faster experience.

Want to get the most out of it? Check out our quick guide

We’re heading to SMASH in October and would love to connect. Visit our networking lounge and catch our ED-Talk, Thought Leadership, and AI in Action sessions.

Want a jump on the topics we’ll cover? Read our latest eBook.

In senior living sales, minutes matter. Families expect fast responses, but sales teams are often slowed down by busywork and outdated processes.

Discover how improving senior living speed to lead with Community Engage helps operators connect instantly, share content seamlessly, and secure more move-ins.

We’ve arrived at CITIZEN ThinkTank (Sept 22–25, 2025)! Sean Leonard and Jenny Malcolm are here, connecting with peers, learning from experts, and enjoying the energy of this amazing event in the Rockies. 

#CITIZENThinkTank #LiveFromKananaskis #SeniorLivingMarketing #IndustryInsights

The countdown is on! CITIZEN ThinkTank starts soon (Sept 22–25)! Our leadership team, Sean Leonard and Jenny Malcolm, will be part of this incredible gathering of senior-living marketing professionals. Can’t wait to meet and collaborate!

#CITIZENThinkTank #SeniorLiving #MarketingLeaders #FOMO

We’re excited to announce that ActiveDEMAND will be attending the exclusive CITIZEN ThinkTank in Kananaskis from September 22–25, 2025! Our CEO Sean Leonard and VP of Sales & Marketing Jenny Malcolm will join senior-living leaders for four days of innovation, collaboration, and actionable insights.

#CITIZENThinkTank #SeniorLivingMarketing #MarketingInnovation #Kananaskis