Built for Marketing Agencies
You get more with ActiveDEMAND Call Tracking vs other call tracking providers
ActiveDEMAND Call Tracking software empowers businesses to manage multiple call tracking campaigns from one account. Don’t just track incoming phone calls, the integrated ActiveDEMAND Call Tracking helps you get your phones ringing.
Get the basic features you expect and the advanced features you want all within a single powerful platform.
- Call Tracking + Active Marketing Campaigns
- All the Numbers You Need
- Fast, Simple Setup
- Dashboards and Extensive Reporting
- And so much more....
See What ActiveDEMAND Call Tracking Can Do For You.
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Track Everything: Before, During and After the Call
ActiveDEMAND Call Tracking software provides full market attribution tracking. How did the prospect find your number? What did they look at before they decided to call? What pages did they visit the last time they were on your site? What are they looking for now? ActiveDEMAND knows!
Automated Web Session History
When a person is viewing your website when they decide to call, ActiveDEMAND automatically associates the website visit with the call. You can see all of the pages the prospect visited before the call was made.
Automated Call Redirect
ActiveDEMAND works great with sales teams. If a contact is assigned to a sales person, whenever that contact calls a tracked number, the call is automatically redirected to the specific sales person.
Call Recording
ActiveDEMAND enables you to automatically record all telephone conversations for a specific number, inbound and outbound! This can be particularly useful when training new sales staff or wanting to ensure call quality.
Call Lead Scoring
Not all tracked phone calls are equal. With ActiveDEMAND’s built in lead scoring capabilities each tracked phone call can have a custom lead score based on such factors as previous visits, campaign engagement, job title, etc.
Dynamic Number Insertion
ActiveDEMAND will dynamically display the correct call tracking number based on the user context using an advanced dynamic number insertion algorithm.
Whisper Messages
ActiveDEMAND enables you to add a whisper message. These messages are played when a configured number is called. You can use a “whisper” message to let your reception, sales person, support or other staff member know what campaign the phone call is associated with.
Powerful Click to Call Features
The Click-To-Call feature connects your Sales people directly to the contact with one click. Call-Me-Now web-forms make it simple and easy for prospects to connect with the sales team from any landing page or mobile asset.
Automated (Robo) Calling
Is a client behind on a payment? Automatically trigger a friendly reminder call. Or when promoting an event, use a phone call reminder to increases attendance.
CallForensics™: The Tools to Get the REAL Information from your Call Tracking Data
While some call tracking packages may provide data, ActiveDEMAND CallForensics™ also provides the tools you need to review that data and deliver you the REAL information you need. CallForensics™ provides answers to questions like: How many inbound calls are REALLY sales leads? How can you provide tracking numbers to your most promising prospects? Are you paying too much in DNI pool costs? Are your sales calls and conversations truly effective? ActiveDEMAND CallForensics™ lets you find out.
Call Context
ActiveDEMAND automatically associates all website session information with a person before they place a phone call. While the call is being connected, ActiveDEMAND emails the details of the website visit to your sales staff! They can see all of the places the prospect visited and establish the full context of the call before the sales person begins talking!
Full Call Transcription
ActiveDEMAND not only records each call, it’s powerful voice-to-text capabilities provides full text transcription of each call. The benefits of converting every phone call to programmatic searchable text are limitless! Sales Training, Improved Reporting, Campaign Triggers, etc.
Actionable Keyword Monitoring
ActiveDEMAND’s CallForensics™ enables you to automatically monitor all transcribed telephone conversations, inbound and outbound. Score leads based on key words or phrases mentioned in the call. Trigger notifications, modify reports or initiate marketing automation campaigns based on keywords.
Improved Call Attribution
Proper call attribution is important for demonstrating the value of each lead. Not all phone calls are equal. With ActiveDEMAND’s CallForensics™ each tracked phone call can have a custom lead score based on such factors as presence of keywords, web session details, campaign engagement, job title, etc.
Built for Marketing Agencies
ActiveDEMAND • 600 Crowfoot Crescent NW • Calgary, Alberta • T3G 0B4 • (800) 658 4305